Privacy Policy

ISRI Brisbane respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or interact with us.

1. What Information We Collect

We may collect the following types of personal information:

• Your name, email address, phone number and any other contact details you provide

• Company name and position (if relevant)

• Information you submit via forms, enquiries, or email communication

• Website usage data via cookies and analytics tools (e.g. IP address, browser type, pages visited)

2. How We Collect Information

We collect information in several ways, including:

• When you fill out a contact or enquiry form

• When you communicate with us via email, phone, or in person

• Automatically through your use of our website via cookies and third-party tools (such as Google Analytics)

3. Why We Collect Your Information

We collect and use your information to:

• Respond to your enquiries and provide customer support

• Deliver services and information you’ve requested

• Improve our website and customer experience

• Comply with legal obligations

4. Disclosure of Personal Information

We will never sell your personal information. We may disclose your personal information to:

• Service providers who help us operate our website or deliver services (e.g. hosting, IT support)

• Government agencies or regulators if required by law

All third parties are required to protect your information and use it only for the services we request.

5. Security

We take reasonable steps to ensure the security of your personal information, including digital and physical safeguards, to prevent unauthorised access, disclosure, or misuse.

6. Access and Correction

You have the right to access the personal information we hold about you and request correction if it is inaccurate or outdated. To do so, please contact us using the details below.

7. Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience and collect usage data. You can disable cookies in your browser settings if you prefer not to have this data collected.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.